Terms of Service

By registering for, accessing, or using any part of the Evodira platform ("Service"), you ("Customer") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are accepting on behalf of a company, you represent that you have authority to bind that company.

Evodira provides a SaaS platform for continuous merchant verification, risk scoring, evidence management, complaint handling, and embeddable trust badges. The Service is made available via web console, REST API, and webhook integrations.

Evodira reserves the right to modify, suspend, or discontinue any feature with reasonable notice except where required by law.

The Service may only be used to verify merchants that:

• Operate legitimate, registered businesses under Nigerian law or equivalent jurisdiction.
• Have provided accurate registration and contact details during onboarding.
• Consent to periodic re-verification and evidence collection.

Submitting false or misleading merchant data constitutes a material breach of these Terms and may result in immediate account termination.

• API credentials are personal to your account and must not be shared.
• Rate limits apply per tier; exceeding limits may result in temporary throttling.
• You must not use the API to scrape, mirror, or republish trust data at scale without a written data-resale agreement.
• Webhook endpoints you register must respond within 10 seconds; Evodira retries failed deliveries up to 5 times with exponential back-off.

Evodira uses AI models to assist evidence assessment and risk scoring. All high-impact decisions (e.g. suspension, public trust-status change) require human reviewer confirmation. Automated scores are informational and do not constitute final regulatory determinations.

Customers may request human review of any automated assessment result that materially affects a merchant's score.

You retain ownership of merchant data and evidence you submit. By submitting data you grant Evodira a limited licence to process it for the purposes described in the Data Processing Agreement and Privacy Policy.

Aggregate, anonymised, and de-identified insights derived from platform data may be used by Evodira to improve the Service and publish industry reports.

You must not use the Service to:

• Harass, defame, or unfairly target merchants through fabricated complaints.
• Circumvent or manipulate risk scores.
• Reverse-engineer, copy, or create competing services using Evodira's models or data.
• Process data of children under 13 or in violation of applicable privacy laws.
• Conduct automated vulnerability scanning or penetration testing without written consent.

Subscription fees are billed monthly or annually as per your chosen plan. Overage charges apply where API call limits are exceeded. Fees are non-refundable except where required by law or expressly stated in your order form.

Unpaid accounts are suspended after 14 days' notice. Data is retained for 30 days post-suspension before permanent deletion.

To the maximum extent permitted by law, Evodira's aggregate liability for any claim arising under these Terms shall not exceed the fees paid by you in the 3 months preceding the claim. Evodira is not liable for indirect, consequential, or loss-of-profit damages.

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall first be subject to good-faith negotiation; unresolved disputes shall be referred to arbitration in Lagos under the Arbitration and Conciliation Act.

Questions about these Terms: legal@evodira.com
Evodira Technologies Ltd, Lagos, Nigeria.