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Insights on merchant trust, AI governance, and building for African markets.

Latest Articles

Product12 May 2026 · 7 min read

The Continuous Verification Gap: Why Day-1 Onboarding Isn't Enough

Most platforms check a merchant once and never again. We analysed 12 months of complaint data across Lagos markets to understand what goes wrong — and when.

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Engineering28 Apr 2026 · 12 min read

Inside the Evidence Pipeline: How We Run 6 AI Models on Every Photo

From quality gate to duplicate detection — a deep dive into the inference architecture that assesses merchant evidence in under 4 seconds.

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Product10 Apr 2026 · 5 min read

Embeddable Trust Badges: Giving Consumers a Real-Time Signal

A trust badge is only useful if consumers understand what it means. How we designed the badge system for low-literacy and low-connectivity environments.

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Compliance2 Mar 2026 · 9 min read

NDPR Compliance for AI-Driven Risk Scoring: Our Approach

Automated risk scores that affect merchants' livelihoods require accountability. How we designed human-in-the-loop governance to meet NDPR requirements.

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Engineering14 Feb 2026 · 8 min read

Why We Built a 9-Component Risk Score

A single number can't capture merchant trust. We explain each component — complaint volume, evidence quality, verification recency, and more.

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